Managed Services & Hosting
Comprehensive IT infrastructure management, 24/7 monitoring, security, and enterprise-grade hosting — so you can focus on your core business.
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Service Overview
Golden Ratio Consulting provides comprehensive managed services and hosting solutions for businesses of all sizes. Our team handles your entire IT infrastructure — from cloud hosting and security monitoring to backups, patching, and help desk support — so you can focus on growing your business.
- 24/7 proactive monitoring and incident response
- Enterprise-grade security and compliance management
- Automated backups and disaster recovery
- Dedicated support engineers and SLAs
- Predictable monthly pricing with no surprise bills
Our NOC operates 24/7/365, ensuring your infrastructure is always monitored and protected.
What We Manage — Detailed Service Catalog
We provide end-to-end management of your technology stack, including:
Infrastructure Management
Server provisioning, configuration management, capacity planning, and performance tuning across cloud and on-prem environments.
Security Operations (SOC)
24/7 security monitoring, vulnerability scanning, intrusion detection, and incident response.
Backup & DR
Automated daily backups, point-in-time recovery, failover testing, and RTO/RPO guarantees.
Help Desk Support
Tier 1-3 support, ticket resolution, user management, and application assistance.
Hosting Platforms & Infrastructure Examples
We manage hosting across all major cloud providers and private infrastructure:
EC2, RDS, S3, Lambda, EKS, CloudFront
VMs, SQL Azure, Blob Storage, AKS
Compute Engine, Cloud SQL, GKE
vSphere, vSAN, NSX
Bare metal hosting, colocation
Managed WordPress hosting with auto-scaling
EKS, AKS, GKE, on-prem K8s
Managed MySQL, PostgreSQL, MongoDB Atlas
Service Tiers & Pricing Models
Flexible engagement models designed to fit your business needs and budget.
Essential
- ✓ 24/7 Infrastructure Monitoring
- ✓ Automated Backups (Daily)
- ✓ Security Patching
- ✓ Basic Help Desk (8x5)
- ✓ Monthly Reporting
Professional
- ✓ Everything in Essential
- ✓ 24/7 Help Desk Support
- ✓ Vulnerability Scanning
- ✓ Disaster Recovery Planning
- ✓ Performance Optimization
- ✓ Dedicated Account Manager
Enterprise
- ✓ Everything in Professional
- ✓ SOC 2 / HIPAA / PCI Compliance
- ✓ Dedicated Security Engineer
- ✓ On-Demand Infrastructure Scaling
- ✓ Custom SLA & Reporting
- ✓ 15-Minute Response SLA
Why Choose Our Managed Services
- Enterprise Expertise at SMB Prices — Fortune 500-grade infrastructure without the overhead
- Proactive, Not Reactive — We detect and resolve issues before they impact your business
- Vendor-Neutral Approach — Best-in-class solutions tailored to your needs, not locked into one provider
- Transparent Pricing — Predictable monthly costs with no surprise overages
- US-Based Support Team — 24/7 access to certified engineers
- Compliance Ready — SOC2, HIPAA, GDPR, PCI expertise built-in
Our Managed Services Delivery Model
We combine cutting-edge technology with human expertise to deliver exceptional results.
Proactive Monitoring
24/7 automated monitoring with real-time alerting and automated remediation where possible.
Dedicated Support Team
US-based engineers available 24/7 via phone, chat, and ticket system.
Continuous Optimization
Regular performance reviews, cost optimization, and security audits.