Accessibility Statement
Golden Ratio Consulting is committed to ensuring digital accessibility for all users, including people with disabilities.
Last updated: April 24, 2026 | WCAG 2.1 Level AA Compliant
📑 Table of Contents
1. Our Commitment
Golden Ratio Consulting ("GRC", "we", "us", "our") is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We believe in the fundamental right of every person to access digital information and services.
We are actively working to increase the accessibility and usability of our website for all people, including those with visual, auditory, cognitive, and motor disabilities. Our goal is to ensure that our website is accessible to everyone, including people with disabilities, using assistive technologies.
Our Philosophy: Inclusivity is not just a legal requirement — it is a core value of our business. As a Strategic Finance & IT Partner, we believe that technology should empower everyone, not create barriers.
2. Accessibility Standards
We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These internationally recognized guidelines explain how to make web content more accessible to people with disabilities.
WCAG 2.1 Level AA Target Compliance
The WCAG guidelines are organized under four main principles:
- Perceivable: Information and user interface components must be presentable to users in ways they can perceive (e.g., text alternatives, captions, adaptable content).
- Operable: User interface components and navigation must be operable by all users (e.g., keyboard accessible, enough time, no seizures).
- Understandable: Information and the operation of user interface must be understandable (e.g., readable, predictable, input assistance).
- Robust: Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies.
We have designed our website to meet or exceed these standards, ensuring a consistent and accessible experience for all users.
3. Accessibility Features
Our website includes the following accessibility features to ensure an inclusive experience:
How to Use Accessibility Features
- Keyboard Navigation: Use the Tab key to navigate through interactive elements. Press Enter to activate links and buttons. Use Shift + Tab to move backward.
- Text Resizing: Use Ctrl + (+) or Cmd + (+) on Mac to zoom in. Use Ctrl + (-) to zoom out.
- Screen Readers: Our semantic HTML structure ensures proper reading order and context for assistive technologies.
4. Screen Reader & Browser Compatibility
This website is designed to work with a wide range of assistive technologies and browsers:
- Screen Readers: JAWS (Windows), NVDA (Windows), VoiceOver (macOS/iOS), TalkBack (Android)
- Browsers: Google Chrome (latest), Mozilla Firefox (latest), Apple Safari (latest), Microsoft Edge (latest)
- Operating Systems: Windows, macOS, iOS, Android, Linux
We recommend keeping your browser and assistive technology updated to the latest versions for optimal compatibility.
5. Known Limitations
Despite our best efforts, some content may have accessibility limitations. We are actively working to address these issues:
- PDF Documents: Some older PDF files may not be fully accessible. Status: Auditing and remediating.
- Third-Party Content: Embedded videos from third-party platforms may have limited accessibility controls. Status: Selecting accessible providers where possible.
- Legacy Blog Posts: Some older blog content may have incomplete alt text. Status: Reviewing and updating.
- Complex Tables: Some data tables may need additional ARIA labels. Status: Adding proper headers and labels.
If you encounter an accessibility issue, please contact us — we will prioritize resolving it and provide the information you need in an accessible format.
6. Third-Party Content and Tools
Our website may include content or tools from third-party providers, including:
- Calendly (scheduling tool)
- YouTube / Vimeo (video content)
- Google Maps (location information)
- Social media feeds (LinkedIn, Twitter)
While we cannot control the accessibility of these third-party tools, we make reasonable efforts to select accessible options. We also provide alternative ways to access the information:
- Scheduling: Contact us directly via phone or email
- Location: Written directions available upon request
- Social Media: Screen-reader compatible versions of our content are available on our website
7. Ongoing Testing & Improvement
Accessibility is an ongoing commitment, not a one-time effort. We conduct regular accessibility audits using a combination of methods:
- Automated Testing: Using tools like WAVE, axe, Lighthouse, and pa11y to identify technical issues
- Manual Testing: Keyboard navigation testing and screen reader testing (NVDA, VoiceOver)
- User Feedback: Real feedback from people with disabilities
- Developer Training: Regular accessibility training for our development team
- Design Reviews: Accessibility considerations in every design phase
We conduct thorough accessibility audits quarterly and address issues on a rolling basis. Our goal is continuous improvement.
8. Need Help? Contact Us
If you experience any difficulty accessing any part of this website, please do not hesitate to contact us. We will work with you to provide the information, service, or transaction you seek through an alternative communication method that is accessible to you.
Accessibility Support Contact:
📧 Email: [email protected]
📞 Phone: (617) 555-0123
📠 TTY/TTD: (617) 555-0124 (for hearing impaired)
📧 General Support: [email protected]
📬 Mail: Accessibility Coordinator, Golden Ratio Consulting, 125 Summer Street, Suite 1300, Boston, MA 02110
Response Time: We aim to respond to accessibility inquiries within 2 business days and resolve issues as quickly as possible.
9. Alternative Formats
If you need information from this website in an alternative format, we are happy to accommodate your request. We can provide content in:
- Large print (16pt or larger)
- Braille (embossed or electronic)
- Audio format (MP3 or other)
- Electronic text (Word, plain text, or HTML)
- Accessible PDF (tagged and structured)
To request an alternative format, please contact our Accessibility Coordinator using the information in Section 8. There is no charge for alternative format requests.
10. Feedback and Complaints
We welcome your feedback on the accessibility of this website. Your input helps us improve and serve you better.
To provide feedback or file a complaint:
- Contact us using the information in Section 8
- Provide details about the accessibility issue (page URL, specific barrier, assistive technology used)
- Our team will acknowledge receipt within 2 business days
- We will investigate and provide a resolution plan within 10 business days
- If you are unsatisfied with our response, you may escalate to the relevant authorities
External Complaint Options: You may also file a complaint with the U.S. Department of Justice under the Americans with Disabilities Act (ADA) or with your state's disability rights organization.
11. Annual Review and Policy Updates
This Accessibility Statement is reviewed and updated annually to ensure accuracy and reflect current compliance status.
- Last reviewed: April 24, 2026
- Next scheduled review: April 24, 2027
- WCAG compliance version: WCAG 2.1 Level AA
We will update this statement whenever we make significant changes to our accessibility features or compliance status. Please check this page periodically for updates.
Document Control: Version 1.0. Accessibility Statement maintained by GRC Accessibility Working Group.